1. Acceptance of these Terms
These Terms of Service (the "Terms") form a binding agreement between you and RAVATA STORE SRL, a company registered in Romania with tax identification number 43033192 and trade register number J27/751/2020 ("RAVATA STORE", "we", "us").
By downloading, installing, accessing or using any of our applications, or by using this website, you confirm that you have read these Terms and that you accept them. If you do not accept them, do not install or use the Apps.
Our Privacy Policy is part of these Terms and explains how we handle personal data.
2. Definitions
- "App" — any mobile application published by RAVATA STORE SRL on the Apple App Store, Google Play or another distribution channel we authorise, including its updates, content and documentation.
- "Store" — the Apple App Store or Google Play, as applicable.
- "Content" — text, images, audio, video, data and other material made available in or through an App.
- "You" — the individual or entity using an App or this website.
- "Subscription" — a recurring paid plan that renews automatically until cancelled.
3. Eligibility
You must be at least 16 years old, or the minimum age required in your country to consent to the processing of personal data, whichever is higher. If you are under the age of majority in your country, you may use an App only with the involvement and consent of a parent or legal guardian, who accepts these Terms on your behalf.
Some Apps carry a higher age rating in the Store. That rating applies in addition to this section.
4. Licence to use the Apps
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the App on devices you own or control, for your personal, non-commercial use, unless the App is expressly offered for business use.
This licence does not transfer any ownership. You may not:
- copy, sell, rent, lease, lend, redistribute or sublicense the App;
- reverse engineer, decompile or disassemble the App, or attempt to derive its source code, except to the extent that applicable law expressly permits it despite this restriction;
- modify, adapt or create derivative works based on the App;
- remove, obscure or alter any copyright, trademark or other proprietary notice;
- use the App on a device that has been jailbroken or rooted, where doing so bypasses security or licensing controls.
5. Acceptable use
You agree not to use an App or this website to:
- break any applicable law or regulation, or infringe the rights of others;
- upload or transmit material that is unlawful, defamatory, hateful, harassing, obscene, or that infringes intellectual property rights;
- distribute malware, or attempt to gain unauthorised access to our systems, accounts or networks;
- interfere with the normal operation of the App, for example through automated scraping, excessive requests, or attacks that overload our infrastructure;
- circumvent payment, licensing, advertising or access controls, including by tampering with purchase receipts;
- use the App to build a competing product, or to extract data for that purpose.
We may suspend or terminate access where we reasonably believe this section has been breached.
6. Accounts
Some Apps let you create an account. Where they do, you agree to provide accurate information, to keep your credentials confidential, and to be responsible for activity that happens under your account. Tell us promptly at contact@ravatastore.com if you believe your account has been used without your permission.
You may close your account at any time from the App's settings, or by writing to us. Closing an account does not automatically cancel a Subscription purchased through a Store — see section 7.
7. Purchases and subscriptions
Paid features, in-app purchases and Subscriptions are sold and processed by Apple or Google through your Store account. We do not receive or store your payment details.
- Prices are shown in the App before you confirm a purchase and include applicable taxes where the Store displays them that way. Prices may vary by country and may change for future billing periods, with notice as required by the Store rules.
- Automatic renewal: a Subscription renews automatically at the end of each billing period at the then-current price, unless you cancel at least 24 hours before the end of the current period.
- Cancellation: you cancel through your Store account — on iOS in Settings → Apple ID → Subscriptions, on Android in the Google Play → Payments & subscriptions section. Deleting the App does not cancel a Subscription.
- After cancellation you keep access to the paid features until the end of the period you have already paid for.
- Free trials, where offered, convert into a paid Subscription automatically unless you cancel before the trial ends. Trial eligibility rules are set by the Store.
- Consumable purchases are used up when consumed and are not restorable. Non-consumable purchases and Subscriptions can normally be restored using the same Store account.
8. Refunds and right of withdrawal
Refunds for purchases made through a Store are handled by Apple or Google under their own policies. Requests should be submitted directly to them. We can help you identify the transaction, but we cannot issue the refund ourselves.
If you are a consumer in the European Union, you normally have a 14-day right of withdrawal for distance contracts. For digital content supplied immediately, that right is lost once supply has started with your express prior consent and your acknowledgement that you thereby lose the right of withdrawal, as provided by EU consumer law. Where a Store collects that consent as part of the purchase flow, it applies to purchases made through that Store.
9. Advertising
Some Apps are free and display advertising, including through Google AdMob. We do not control the content of third-party ads, and their appearance in an App is not an endorsement. Any dealings you have with an advertiser are between you and that advertiser.
Where an App offers an ad-free purchase or Subscription, buying it removes the ad formats described in the App at the time of purchase.
Details on the data used for advertising are in our Privacy Policy.
10. Third-party services and stores
Our Apps may rely on or link to third-party services, such as maps, cloud storage, notifications, authentication or analytics providers. Your use of those services is governed by their own terms. We are not responsible for their availability, content or practices.
Your use of a Store is also governed by the terms of that Store, and you must comply with them in addition to these Terms. If there is a conflict between these Terms and the applicable Store rules for a specific App, the Store rules prevail to the extent of the conflict.
11. Apple-specific terms
For Apps downloaded from the Apple App Store, the following also applies:
- These Terms are concluded between you and RAVATA STORE SRL only, not with Apple. Apple is not responsible for the App or its content.
- Your licence to use the App is limited to a non-transferable licence to use it on Apple-branded devices you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
- Apple has no obligation to provide maintenance or support for the App.
- If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
- RAVATA STORE SRL, not Apple, is responsible for addressing any claims relating to the App, including product liability claims, claims that the App fails to conform to a legal requirement, and consumer protection claims.
- RAVATA STORE SRL, not Apple, is responsible for the investigation, defence, settlement and discharge of any third-party claim that the App infringes intellectual property rights.
- You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
12. Intellectual property
The Apps, this website, and all associated software, design, text, graphics, logos, and the RAVATA STORE name are owned by RAVATA STORE SRL or its licensors, and are protected by copyright, trademark and other laws. All rights not expressly granted in these Terms are reserved.
Third-party names and marks that appear in our Apps or on this website belong to their respective owners and are used only to identify those products and services.
13. Your content and feedback
You keep ownership of any content you create or upload through an App. You grant us a limited, worldwide, royalty-free licence to host, store, reproduce and display that content only as necessary to operate the App and provide the features you use. That licence ends when you delete the content or your account, except for backups retained for a limited period and for content you have shared publicly.
You are responsible for the content you submit and confirm that you have the rights to it.
If you send us suggestions, ideas or feedback, we may use them without restriction and without any obligation to compensate you.
14. Updates and availability
We may release updates that add, change or remove features, and we may require an update in order to keep using an App. Older versions may stop working, especially after changes to mobile operating systems or third-party services.
We may modify, suspend or discontinue an App, or make it unavailable in certain countries. If we discontinue an App that has an active paid Subscription, we will give reasonable notice and, where required by law, a proportionate refund for the unused period.
We do not guarantee uninterrupted availability. Maintenance, network problems, Store outages and factors outside our control may cause downtime.
15. Warranties
To the maximum extent permitted by law, the Apps and this website are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We do not warrant that an App will be error-free, that defects will be corrected, or that it will meet your specific requirements.
Nothing in these Terms excludes or limits the statutory guarantees that consumers have under mandatory law, including under EU Directive 2019/770 on digital content and services and Romanian consumer protection legislation.
16. Limitation of liability
To the maximum extent permitted by law, RAVATA STORE SRL is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profit, revenue, data, goodwill or business opportunity, arising out of or in connection with your use of an App or this website.
Our total aggregate liability for all claims arising in connection with an App is limited to the greater of (a) the amount you paid us for that App in the twelve months preceding the event giving rise to the claim, or (b) EUR 50.
These limits do not apply to liability for death or personal injury caused by our negligence, to fraud or fraudulent misrepresentation, or to any liability that cannot be excluded or limited under applicable law.
17. Indemnity
You agree to indemnify and hold harmless RAVATA STORE SRL, its directors and employees against claims, damages, losses and reasonable costs arising from your breach of these Terms, your misuse of an App, or your infringement of the rights of a third party.
18. Termination
These Terms apply for as long as you use an App. You may end them at any time by uninstalling the App and, where applicable, closing your account and cancelling your Subscription.
We may suspend or terminate your access with immediate effect if you materially breach these Terms, if required by law, or if continuing to provide the App would expose us or other users to risk. Where the circumstances allow, we will give notice first and, where the breach can be fixed, a reasonable opportunity to fix it.
Sections that by their nature should survive termination — including sections 12, 15, 16, 17, 19 and 20 — continue to apply.
19. Consumer rights and disputes
If you are a consumer, you keep the benefit of all mandatory rights granted by the law of your country of residence, and nothing in these Terms reduces them.
We would prefer to resolve any problem directly. Please write to contact@ravatastore.com and describe the issue, and we will reply within 30 days.
Consumers in Romania may also contact the National Authority for Consumer Protection (ANPC) — anpc.ro. Consumers in the European Union may use the European Commission's online dispute resolution platform, where it is available, at ec.europa.eu/consumers/odr.
20. Governing law and jurisdiction
These Terms are governed by Romanian law, without regard to conflict-of-law rules. The courts of Romania having jurisdiction over the registered office of RAVATA STORE SRL have exclusive jurisdiction over any dispute.
If you are a consumer resident in the European Union, this choice does not deprive you of the protection of the mandatory provisions of the law of your country of residence, and you may also bring proceedings before the courts of that country.
21. Changes to these Terms
We may update these Terms when our Apps change or when the law requires it. The "Last updated" date at the top of this page shows the current version. For material changes we will give notice in the App or by email, where we have your address, before the change takes effect. Continuing to use an App after the effective date means you accept the updated Terms.
22. General provisions
- Entire agreement: these Terms, together with the Privacy Policy and any App-specific terms, are the whole agreement between you and us regarding the Apps.
- Severability: if a provision is found invalid or unenforceable, the rest remains in force, and the invalid provision is replaced by a valid one that comes closest to its intended effect.
- No waiver: if we do not enforce a right, that is not a waiver of it.
- Assignment: you may not transfer your rights under these Terms without our written consent. We may transfer ours to an affiliate or to a successor in a reorganisation, merger or sale of the business.
- Force majeure: we are not liable for delay or failure caused by events beyond our reasonable control.
- Language: the English version of these Terms is the binding version. Translations are provided for convenience only.
23. Contact
Questions about these Terms can be sent to contact@ravatastore.com.
RAVATA STORE SRL
Str. Principala 44, 617491 Ingaresti, Neamt County, Romania
CUI 43033192 · Trade Register J27/751/2020 · EUID ROONRC.J27/751/2020
Date of incorporation: 2020-09-10
Email: contact@ravatastore.com